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The Malmö Moment: When Communication Gives Something Without Asking For Anything In Return
Tired of transactional university marketing? Learn from the non-commercial Malmö art installation, Elsewhere. Discover how unexpected, creative campus interventions—like shared mental health photography, locker exhibitions, and collaborative murals—can authentically foster student belonging, boost well-being, and drive retention without a sales pitch. Embrace the strategic power of non-transactional communication in higher education to build a genuine sense of home.
Oct 175 min read


The Thumbs-Up of Doom 👍: Why Your University Needs an Emoji Strategy
Just the gist: A university’s use of emojis 👍 is a double-edged sword. While they boost student engagement, they can also undermine...
Oct 74 min read


Beyond Flyers and Free Food: What ‘The Power of Moments’ Teaches Universities About Communication
We are experts at scheduling events, but often fail to create memorable experiences. Drawing on the work of Chip and Dan Heath, here’s...
Sep 304 min read


The Audience is the Channel
Why the future of university communication isn’t about what we say, but about who we empower to speak. Members of the University of the...
Sep 232 min read


A ‘TikTok-First’ Strategy for Your University (It’s Not About Dancing)
Why are the core principles of the world’s fastest-growing platform (brevity, visual storytelling, and immediate value ) the key to...
Sep 162 min read


They Don’t Want Your Perfect Campus Photos
In the age of authenticity, ‘data-informed empathy’ is the most powerful tool in student recruitment. It starts by listening to what...
Sep 92 min read
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